Cash Application Specialist
Dominion Diagnostics is the premier provider of comprehensive clinical quantitative urine drug testing, medication monitoring, and support services nationwide. Serving hundreds of clients in a variety of medical specialties, we provide actionable information to improve patient care and medical outcomes in the treatment of Chronic Pain and Addiction Medicine.
Schedule / Hours:
Full-time, Monday through Friday, 9 a.m. - 5 p.m.
The position is Hybrid (Remote & On-Site) and based in North Kingstown, RI.
Principal Duties and Responsibilities:
- Accurate and timely application of payments and denials into the billing system via manual and electronic posting methods;
- Review and correction (if applicable) of credits applied into the billing system;
- Research, review and processing of refunds to third party payers;
- Daily reconciliation of totals posted;
- Follow up on payment issues and overpayments in a timely manner;
- Maintains productivity standards as established by management;
- Search and download necessary remits from various websites;
- Documentation management including professional communication with management regarding third party payer issues to aid in forecasting cash collections;
- All other duties as assigned based on staffing or other initiatives including, but not limited to billing, patient or client posting, demographic entry, cross training, and overtime to ensure departmental goals are met and a team environment is maintained;
- Must adhere to HIPAA and payer guidelines and compliance requirements as set forth by payers and Dominion’s Compliance program.
Education and Experience:
- Knowledge of all equipment and systems/technology necessary to complete duties and responsibilities
- Experience with HIPAA standards and compliance programs
- Familiarity with payer Explanation of Benefits and Remittance Advice codes
- Ability to work independently with minimal guidance while adhering to company standards and guidelines
- Strong analytical skills to interpret rejections/denial codes Effective time management to complete assignments within established time frames, optimize collections and meet performance goals
- Maintains and projects a positive attitude and professional demeanor towards customers, co-workers and management
- Must be well versed in Microsoft Excel, Word, and Outlook
- Minimum of 45 WPM on keyboard. Ten key skills are also required
Excellent Benefits:
- Our comprehensive benefits package includes medical, dental, and vision coverage; a 401k plan with an employer match, paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and other voluntary benefits. In addition, an annual bonus may be paid to eligible employees based upon organizational and individual performance. Employees and their family members have full access to our Employee Assistance Program, which includes resources for work/life solutions, such as one free legal consultation and referrals for emotional support/counseling.
- We have several employee recognition programs and were awarded Best Places to Work in RI for the past 3 years in a row.
- Dominion Diagnostics provides all technical staff free access to a comprehensive library of continuing education classes through MediaLab. MediaLab’s P.A.C.E approved continuing education credits are accepted by ACSP, AMT, and all licensure states.
Mandatory Covid-19 Vaccination Policy:
- Dominion Diagnostics currently requires all applicants for employment to either (1) establish that they are fully vaccinated against COVID-19, to include a booster shot, or (2) obtain an approved exemption from the company’s mandatory COVID-19 vaccination requirement as a reasonable accommodation. Applicants who do not fulfill one of these two requirements will be denied employment with the company.
- To establish that they are fully vaccinated against COVID-19, applicants who have received a conditional offer of employment must present written evidence of immunization from a designated vaccination site or from another authorized healthcare provider. According to the CDC, an individual is considered fully vaccinated by having received-their second dose of a two-dose vaccine (e.g., Pfizer or Moderna) or a single dose vaccine (e.g., Johnson & Johnson / Janssen) and a booster for all.
- For more information about the process for seeking an exemption following a conditional offer of employment, please contact Human Resources at [email protected]. Dominion Diagnostics will engage in an interactive process to determine if a reasonable accommodation can be provided so long as it does not create an undue hardship for the company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the employee.