Dispatch Specialist

Dispatch Specialist

At Alliance Healthcare Services, it is our mission to promote wellness in the community. Our not-for-profit organization is the largest comprehensive behavioral health provider in Shelby County. We offer outpatient, intensive outpatient, home-based, and community-based programs, including a continuum of crisis services to over 22,000 residents of Shelby County and the surrounding areas. We’re committed to bringing compassionate and dedicated individuals to help us continue to provide the best services to our community. Review the job description below and submit your resume if you feel that you would be a good match to join our organization. We look forward to hearing from you!

General Function:

The person holding this position has the responsibility to efficiently receive phone calls, enter data, assign calls to Assessors and maintain constant contact with all referral sources to ensure timely dispositions and transfers.

Qualifications; Knowledge and Training:

The person in this position must have a Bachelor’s degree or higher in a mental health or related area mental health discipline. This person must also have the ability to work with conflicting or competing demands or interest of clients, employees, sponsors in the distribution of work, evaluating work and good program effectiveness. This position requires individual judgment in patient assignment and case disposition, and in program administration.

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Additional Requirements:

  • Covid Vaccinations are required per AHS Policy.

Shift Availability:

  • 2 - Saturday and Sunday 7:00am - 3:30pm
  • 2 - Saturday and Sunday 11:00pm - 7:30am
  • Opportunities for growth and movement within the organization
  • Paid Time Off – For professional trainings

Work Remotely:

  • No

Schedule:

  • 8 hour shift
  • Weekend availability

Application Question(s):

  • Do you have experience working in a behavioral health setting?

Education:

  • Bachelor's (Required)